Privacy Policy
Last Updated: January 6, 2026
1. Introduction
Serviette LLC ("we," "our," or "us") operates tracking.food, a ChatGPT application that helps users track their dietary intake and nutrition. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using tracking.food, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our service.
2. Information We Collect
2.1 Information You Provide
- Food logs and dietary entries (text descriptions, photos, voice recordings)
- Nutritional data and goals you set
- Account information (email address, if provided)
- ChatGPT conversation data related to food tracking
- Payment information (processed securely through third-party payment processors)
2.2 Automatically Collected Information
- Usage data and interaction patterns
- Device information and browser type
- IP address and general location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our food tracking service
- Process and analyze food photos and descriptions
- Generate nutritional information and insights
- Process payments and manage subscriptions
- Send you service-related communications
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Your data is stored on secure servers and is encrypted in transit and at rest. We retain your information for as long as necessary to provide our services and comply with legal obligations.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Third-Party Services
tracking.food operates as a ChatGPT application and integrates with OpenAI's ChatGPT platform. Your use of tracking.food is also subject to OpenAI's privacy policies and terms of service. We are not responsible for the privacy practices of third-party services.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request transfer of your data
- Opt-Out: Unsubscribe from marketing communications
- Account Deletion: Delete your account and associated data
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Serviette LLC
Email: i@serviette.me
Website: tracking.food